Privacy Policy

Effective Date: August 29th, 2024

At On The Go Mobile Oil Change, accessible from https://okcoilchange.com/, we are committed to protecting the privacy of our customers and visitors. This Privacy Policy document explains the types of information we collect and how we use, store, and protect it.

1. Information We Collect

a. Personal Information

When you book a service or interact with our website, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Vehicle Information (e.g., make, model, and year)
  • Payment Information (e.g., debit/credit card details)

b. Non-Personal Information

We may also collect non-personal information, such as:

  • Browser Information
  • IP Address
  • Device Type
  • Operating System

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Booking: To process and manage your oil change service booking.
  • Payment Processing: To securely process payments on the day of service.
  • Communication: To send you booking confirmations, service updates, and promotional offers.
  • Customer Support: To provide assistance and respond to inquiries.
  • Improving Our Services: To analyze website usage and improve our service offerings.

3. Payment Information

We collect payment information to process your payment on the day of service. Payment details are securely handled and are not stored on our servers. We use third-party payment processors that adhere to industry standards for securing payment information.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website and conducting our business.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Data Security

We implement various security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance user experience. Cookies are small files that are stored on your device and help us understand how you use our site. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

8. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request corrections to any inaccurate or incomplete information.
  • Delete Your Information: Request the deletion of your personal information, subject to certain conditions.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please visit our Contact Us page.

On The Go Mobile Oil Change
Service@okcoilchange.com
(405)206-4314